Above and Beyond KM
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| Blog Name: | Above and Beyond KM |
| Url: | http://aboveandbeyondkm.com |
| Language: | English |
| Topics: | knowledge management, social media, law firm |
| Description: | Above and Beyond KM is a blog about how we work and how knowledge management can help. My observations are based on my experience practicing law and then practicing knowledge management in a fantastic New York City firm. I’ve also benefited greatly from the enormous generosity of my friends and colleagues in knowledge management worldwide. Their invigorating conversation and probing questions have forced me to think a bit harder about what we do and why we do it. The resulting musings are captured here in an effort to add a little to that ongoing conversation. I do hope you’ll join us. |
| Popularity: | 12 Followers |
Blog Feed
The Personal KM Primer
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What would happen if we turned our operating model on its head? What if we focused on individuals instead of the organization? What if we took Davenport and Prusak at their word and worked to make... |
The KM Dream Team
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When we hire, we sometime focus too much on what lies within the boundaries of the job description rather than on what lies within the person we are interviewing. Granted, it’s extraordinarily dif... |
Legal Services and Sausage
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We’re told that we should not watch anyone make sausages or laws. These are messy (and, in the view of some, stomach-churning) processes that can produce wonderful results. Unfortunately, many ha... |
Tell Me A Good Story
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When we work in an area like knowledge management that is hard to reduce to useful numbers, it can be challenging to prove ROI for the bean counters. In fact, some would argue that numbers can nev... |
Your KM Groundhog Day
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Today is Groundhog Day. I have no idea whether Phil the groundhog will see his shadow, but I try never to forget what happened to Bill. Who’s Bill? Bill Murray in the movie, Groundhog Day. Beca... |
Metrics Need Context
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I made a mistake the other day. As I was leaving for work, I checked the weather report to see how warmly I needed to dress. The forecast said 40 Fahrenheit. So, my brain went through the follow... |
Don’t Always Rely on Instinct
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The heartbreaking photos from Haiti are compelling. How can you not help? In fact, most folks I know have been looking for effective ways to help. And, as they look, many find their instincts cl... |
Enterprise 2.0 Requires Overalls
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If you’re looking for overnight success, forget about social media. Snake oil salesman who tell you it’s easy (or it’s like magic) are NOT telling you the truth. Social media success, like pretty... |
Mind the Gap
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There’s something quite comforting in the voice that reminds me to “mind the gap” when I travel the London Underground. That recorded message has saved me from many a misstep. It’s a pity we knowle... |
KM Bribery
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There have been some recent high profile investigations of bribery in the business world. Has anyone checked the knowledge management world? I’ve heard reports of cash rewards, gift cards and cov... |
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